Surplus xChange


  • Introduction to the Surplus xChange Marketplace
  • Becoming a Buyer and/or Seller
  • How to list an item as a Seller
  • Issuing an offer as a Buyer
  • Seller notification of a sale
  • Completing the sale
  • Permission to charge credit card.
  • Adjustments to your credit card.
  • You are responsible for all applicable taxes
  • Introduction to Surplus xChange
    Surplus xChange allows distributors or businesses who want to buy automation or instrumentation products ("Buyers") to find users who want to sell the same items ("Sellers"). Items are listed on the site for free and are bought and sold at specified fixed prices. There are no costs at all to use the Surplus xChange service.
    Becoming a Buyer and/or Seller
    Registration is required to buy and/or sell on Surplus xChange. Registration is free and requires basic contact information such as name, address, and phone numbers. You must be a United States citizen or resident, with a U.S. shipping address to use the Surplus xChange service. All information is kept confidential except for that which is required for shipping to occur. Please refer to the Privacy Policy for more information regarding your personal data.
    How to list an item as a Seller
    A user who wants to sell an item lists the item in the Surplus xChange database. As part of the listing process, the Seller assigns a desired return to the item and lists the condition of the item in accordance with the Condition Selection Criteria. The Seller also has the oportunity to provide additional information regarding the item including a photo and a description.
    Issuing an offer as a Buyer
    A user who wants to buy an item, first searches the site for items listed by Sellers that match the Buyer's desired items. Once the Buyer finds a matching item, the Buyer places an "offer" that the Buyer is willing to purchase the item at the listed price plus the cost of the shipping. This offer is made in the form of a completed purchase transaction in the Surplus xChange shopping cart. When an offer is made, you will be contacted by a sales representative from Surplus xChange on the phone. Billing information will be collected, but you will not be charged until your items have been shipped.
    Seller notification of a sale
    Once the Buyer makes an offer and the Buyer's billing information has been collected, the Seller receives a notification by phone from a Surplus xChange representative that a sale has been made. The seller is given the Buyer's name, address, and other shipping information for the purpose of shipping the item to the Buyer. Upon notification, the Seller is required to ship the item directly to the Buyer within the time specified by the Buyer. The Seller is also required to send by mail, fax, or phone a bill to Surplus xChange for the item cost (desired return) plus shipping and handling. If the Seller refuses the Buyer's offer or fails to be contacted, then the offer is cancelled. The Buyer will not be charged.
    Completing the sale
    After the Seller ships the order and sends the total bill to Surplus xChange, the Buyer's account will be charged for the sale price of the item plus shipping costs. AT NO TIME IS THE BUYER'S ACOUNT INFORMATION PROVIDED TO THE SELLER. The Seller is then paid for the sale. Upon the Buyer's receipt of the item from the Seller, if a Buyer is dissatisfied with the purchase the Buyer can contact Surplus xChange to resolve the dispute.
    Permission to charge credit card (if applicable)
    You, as a Buyer, grant Surplus xChange permission to charge your credit card for the purchase of items. You, as a Seller, grant Surplus xChnage permission to credit your bank account for sales and/or to debit your bank account for disputes resolved against you if you receive payment through a "direct deposit" to your bank account. Debits and credits to a Seller's bank account will be made through an automated clearinghouse network (direct deposit).
    Adjustments to your credit card
    You authorize Surplus xChange to withhold payment or charge your credit card accounts (or debit your bank account) for any amount you owe us if (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or another illegal act or omission during any buying or selling activity; or (c) you otherwise owe us a specific amount. If any of those things happen, we may also deduct from any amount we owe you, the amount you owe us.
    You are responsible for all applicable taxes
    You agree that Surplus xChange is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. You shall indemnify and hold Surplus xChange harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by Surplus xChange that arise out of any third party or governmental claim that involves, relates to or concerns (i) any federal, state or county tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of eBay or the covered parties as a reseller of goods.